WhatsApp is the fastest way to reach us — it's where orders happen, and where you'll get a real reply from the person who made the thing. Email works too if you'd rather write it all out.
The quickest route for orders, custom requests and anything you need answered today.
Start a chat →Better for longer questions, bulk or corporate orders, and anything with attachments.
hello@candlecrush.com →New batches, work in progress, and the pieces that sell out before they reach the shop.
Follow along →Fill this in and it'll open WhatsApp with your message ready to send — so you still get a real conversation, not a form that disappears into an inbox.
We're a small team, so messages sent late at night or on Sundays get answered the next working day. If you're in a very different timezone, don't worry — we'll still get to you.
We're a working studio rather than a shop, but we're happy to arrange a visit if you're local and want to see pieces in person. Message us first so someone's there.
Burn times, cure times, custom orders and shipping — the things we get asked most are on the FAQ.
Read the FAQ